Free Professional Pest Consultation & ID
Not sure what pest you’re dealing with — or if you even need professional service? Our Free Professional Pest Consultation & Identification gives you clear answers from real experts so you can make the right decision, without pressure.
- Take a Photo or Short Video
- Text it to Us
- Our Team Replies with Results
What This Is?
This is a free expert review of pest-related damage, insects, rodents, or activity. You send us photos or a short video, and our team provides an official pest ID, explains any risk or urgency, and tells you whether professional service is recommended—or not.
What is included in the report?
Our team will reply with a clear pest identification, an honest assessment of risk (low, moderate, or urgent), and straightforward next steps if any action is needed — no appointment, no sales pressure, just real answers. What we can help identify things like:
- Insects verification for ants, termites, roaches, beetles, spiders, etc.
- Rodents verification for mice, rats, squirrels, chipmunks, etc.
- Pest droppings, trails, nests, and entry points
- Wood or moisture-related damage
Pest activity caught on video
How can I tell the difference between termite damage and carpenter ant damage?
Termite damage is smooth, hollowed wood that follows the grain, while carpenter ant damage looks rough and shredded, with sawdust-like debris nearby. When in doubt, send a photo—misidentification is common.
How do I tell mouse droppings from squirrel droppings?
Mouse droppings are small, dark, and pointed at the ends, while squirrel droppings are larger, more oval, and often found in attics or near entry points rather than kitchens or pantries.
How can I tell if a spider is venomous?
In our area, most spiders are harmless. Venomous spiders typically have distinct markings and body shapes, but color alone is unreliable—photos are the fastest way to get a confident ID.
Is this flea activity or bed bugs?
Fleas usually cause bites around ankles and lower legs, while bed bug bites often appear in lines or clusters on exposed skin. Actual specimens or clear photos are the best way to confirm.
Is this moisture damage or termite damage?
Moisture damage often causes swelling, softness, or discoloration without tunnels, while termites leave hollowed wood and mud tubes. Photos help us rule out costly false alarms.
Do I need to treat this immediately?
Some pests are urgent, others are not. That’s exactly why we offer free ID—so you know whether to act now or monitor safely.
Does rain effect outside treatments?
Excessive rain can effect an exterior pest control treatment. We will always be aware of the weather prior to applications and take any needed actions including rescheduling if necessary.
Do I need a termite treatment?
In any given acre of land, about 15 termite colonies occupy that area. Which means that a typical home may be in reach of 4 or 5 of those colonies. Given the termites wondering and scavenging habits, it is only a matter of time before they find your home. We recommend every building with structurally significant wooden parts be treated for termites in Asheville, NC.