Privacy Policy

Effective Date: 1/1/2025

Catchy Pest Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or use our services.

Information We Collect

We may collect the following types of information:

  • Contact information such as name, phone number, email address, and service address
  • Communication data including calls, texts, emails, and chat messages
  • Service information related to pest control services requested or performed

  • Website usage data such as IP address, browser type, pages visited, and cookies

How We Use Your Information

We use your information to:

  • Schedule, provide, and manage pest control services
  • Communicate with you regarding appointments, estimates, invoices, and service updates
  • Respond to inquiries and customer support requests
  • Send service reminders, confirmations, and follow-ups
  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

Phone Calls & Text Messaging (TCPA Compliance)

By providing your phone number, you consent to receive calls and text messages from Catchy Pest Solutions related to your service, including appointment confirmations, service notifications, and customer support messages.

  • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase
  • You may opt out of text messages at any time by replying STOP
  • You may request help by replying HELP

We do not sell or share your phone number for third-party marketing purposes.

Email Communications (CAN-SPAM Compliance)

If you provide your email address, we may send service-related emails and occasional business updates. You may unsubscribe from non-essential emails at any time using the link provided in the message.

Sharing of Information

We do not sell your personal information. We may share information only with:

  • Trusted service providers who assist with operations (e.g., scheduling, payment processing, CRM software)
  • Regulatory or legal authorities when required by law

All third parties are required to maintain appropriate data protection standards.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You can adjust your browser settings to refuse cookies, though some features may not function properly.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed 100% secure.

Your Rights & Choices

You may:

  • Request access to or correction of your personal information
  • Request deletion of your data, subject to legal and operational requirements

  • Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: